Aminaa Health Care Group

Amina Hospital Header
067 11 4444 24/7 Emergency Services Ajman, UAE

WHO WE ARE

Amina Health Care Group

Amina Health Care Group is a trusted, patient-first healthcare network in the UAE, dedicated to delivering compassionate, high-quality care for every stage of life. From primary care to specialized services, our teams bring together advanced medical expertise, modern technology, and a culture of empathy to ensure every patient feels heard, respected, and supported.

 

We are driven by trust, innovation, and safety. Our doctors, nurses, and care staff work as one-using evidence- based practices, digital tools, and continuous quality improvement-to provide timely care and an exceptional patient experience.

What this means for you

Clear communication: Plain-language explanations, shared decisions, and written next steps.

 

Timelly access: Streamlined booking, reminders, and minimal wait times wherever possible.

 

Coordinated care: Smooth referrals and one plan across clinics, specialties, and the hospital.

 

Privacy & dignity: Respectful environments, informed consent, and confidential records.

 

Comfort & convenience: Telchealth where appropriate, secure results and e-payments.

 

Ongoing support: Post-visit follow-ups and easy ways to ask questions.

 

 

How we deliver it

Evidence-based pathways: Standardized protocols to improve outcomes and consistency.

 

Modern technology: Secure electronic records, decision support, online booking, and patient portals.

 

Skilled teams: Licensed clinicians, regular training, and multidisciplinary case reviews.

 

Safety first: Medication checks, surgicall time-outs, infection-prevention measures, and audits.

 

Quality assurance: Measurable outcomes, transparent reporting, and continuous improvement cycles.

Our promise: compassionate, reliable care-designed around your needs, delivered with integrity, and continuously improved through data and patient feedback.

Patient-Centered

Care plans that reflect your goals, preferences, and lifestyle

HOW WE ACT:
YOU'LL NOTICE:

Clear options, realistic next steps, and staff who listen first.

High-Quality

Clinical excellence, safety, and consistent outcomes across all sites

HOW WE ACT:
YOU'LL NOTICE:

Fewer delays, clear consent, reliable instructions, smoother recoveries.

Quality Assurance

Measurable outcomes and transparent reporting for continuous improvement

HOW WE ACT:
YOU'LL NOTICE:

Consistent care standards, visible quality measures, and ongoing improvements based on real results.

Compassionate

Warm, respectful, dignified care for every patient

HOW WE ACT:
YOU'LL NOTICE:

Kind greetings, calm environments, and staff who make time for you.

Our mission

Accessible, world-class healthcare with empathy, integrity, and excellence.

Patient-Centered

HOW WE ACT
WHAT YOU'LL NOTICE

Staff who know your name, explain options, and check on
you after your visit.

HOW WE MEASURE IT

Patient satisfaction/NPS, complaint resolution time,
informed-consent completion rate.

Integrity

HOW WE ACT
WHAT YOU'LL NOTICE

Clarity about costs, risks, benefits, and alternatives-
before you decide.

HOW WE MEASURE IT

Audit compliance %, billing accuracy %, data-privacy
incidents (target: zero), time-to-close patient concerns.

Excellence

HOW WE ACT
WHAT YOU'LL NOTICE

Safer procedures, smoother visits, and clear recovery
plans.

HOW WE MEASURE IT

Clinical KPIs (e.g., readmissions, infection rates), access
metrics (wait times), and outcome scores-tracked and
reported.

Access

HOW WE ACT
WHAT YOU'LL NOTICE

Shorter booking times, clear directions, and options that fit
your schedule and budget.

HOW WE MEASURE IT

First-available appointment lead time, no-show rate,
service coverage by area, uptake of financial assistance.

Our Vision

Lead the region in quality, innovation, and patient satisfaction—while creating opportunities for healthier lives, careers, and partnerships.

What "leading" looks like

We set standards others follow—clinically, technologically, and in how patients feel about their care—so the community’s health measurably improves year over year.

Pillars of the Vision

01

Quality & Safety
HOW WE DELIVER

Evidence-based pathways, clinician training, and rigorous audits.

SIGNALS OF SUCCESS

Lower readmissions and infection rates, recognized accreditations, faster recovery times.

02

Innovation that Matters
HOW WE DELIVER

Digital booking and records, decision-support tools, remote follow-up where appropriate.

SIGNALS OF SUCCESS

Shorter wait times, fewer repeat visits for the same issue, higher care coordination scores.

03

Exceptional Patient Expirence
HOW WE DELIVER

Clear communication, privacy and comfort, post-visit check-ins.

SIGNALS OF SUCCESS

Higher satisfaction/NPS, faster resolution of concerns, strong word-of-mouth referrals.

04

Community Health Impact

HOW WE DELIVER

Screenings, wellness programs, school/university partnerships, multilingual materials.

SIGNALS OF SUCCESS

Increased screening uptake, better chronic-disease control, reduced avoidable ER visits.

05

Opportunity & Partnerships

HOW WE DELIVER

Clinician development, student training with local universities, partner projects that expand services.

SIGNALS OF SUCCESS

Staff growth and retention, joint programs launched, more services available close to home.

Core Values

Compassion
HOW WE ACT:
YOU'LL NOTICE:

Staff who remember your name, ask about your comfort, and treat you like a person, 

not just a medical case.

Integrity
HOW WE ACT:
YOU'LL NOTICE:

Clear explanations of costs and procedures, honest answers to difficult questions, and staff who admit when they don’t know something.

Innovation
HOW WE ACT:
YOU'LL NOTICE:

Convenient online services, shorter wait times, and modern tools that make your healthcare experience smoother and more efficient.

Excellence
HOW WE ACT:
YOU'LL NOTICE:

Consistent, high-quality care with visible safety measures, well-trained staff, and outcomes that meet or exceed industry standards.

Community
HOW WE ACT:
YOU'LL NOTICE:

Care that feels familiar and welcoming, with staff who understand your background and services that fit your life circumstances.

Accountability
HOW WE ACT:
YOU'LL NOTICE:

Staff who own their mistakes, learn from them, and make things right—with clear communication about what happened and how we’re improving.

Respect
HOW WE ACT:
YOU'LL NOTICE:

Interactions that feel dignified and unhurried, with staff who listen carefully and treat your concerns as important.

Collaboration
HOW WE ACT:
YOU'LL NOTICE:

Smooth transitions between providers, consistent messaging, and care that feels coordinated rather than fragmented.

What Sets Us Apart

Coordinated Care
HOW WE DELIVER
YOU'LL NOTICE

Fewer repeats, clearer next steps, faster referrals.

 
Safety First
HOW WE DELIVER
YOU'LL NOTICE

Clear consent, visible safety checks, consistent standards.

 
Community Focus
HOW WE DELIVER
YOU'LL NOTICE

Nearby services, culturally aware guidance, practical support.

 

Ready to talk?

Book an appointment or contact our team—your health, our promise.

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